OnniBus

Overview

OnniBus provides bus services in Finland. Nomtek helped OnniBus design, develop, and maintain a mobile booking application that helps users travel smarter.

Branch
Logistics
Service
Mobile
Technology
Kotlin
Swift
Ruby on Rails

About

OnniBus

OnniBus is a Finnish inter-city coach operator founded in 2011, operating on 10 routes across the country. The company provides daily bus services with flexible pricing, special prices, and discounts.

What was the problem_

When OnniBus started, the company was selling its bus tickets via a desktop website. Being a disruptive coach operator among the traditional inter-city bus services, OnniBus wanted to move beyond the website and make it even easier for customers to get a bus ticket.

How did we solve the problem_

A convenient mobile booking app with seat allocation and a secure payment option would help OnniBus fortify its position as a transportation disruptor.

Mobile applications are an effective way to drive additional traffic and generate more revenue from offered services. With an intuitive route-finding feature and customizable ticket preferences, OnniBus could streamline ticket buying for its customers.

Convenient Seat Selection

Users can book a seat depending on their preferences and the availability of additional amenities.

Simple Booking

A quick and easy way to view travel options and purchase tickets.

In-App Tickets

After purchase, users can show their boarding pass in the app. Ticket confirmation doesn't require an internet connection.

What was the scope of the project_

OnniBus approached us with a clear idea for the product — a mobile booking app for bus services. Our team brainstormed on the designs and functionalities, shaping the app so that it would meet the market need confirmed by OnniBus during idea validation.

After release, we provided six-month maintenance, fixing bugs and supporting the infrastructure to withhold the surge in demand for the company’s services.

What was the business outcome_

A native mobile booking app for iOS and Android with a simple user interface and enjoyable UX. The app has highly customizable ticket options available for customers. Dynamic pricing lets OnniBus modify ticket prices for every route and ensure an optimal cost-benefit ratio.

OnniBus has over 100,000 app downloads on Android. 30% of all company transactions are now coming through the app.

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